Reconnecting with employees

I enjoyed taking part in tonight’s #commschat on Twitter which was discussing employee engagement. It is something close to my heart as I have spent a large part of today discussing how to move internal communication to be less about broadcast and more about engagement. None of this is easy to achieve because all organisations […]

More than reputation

I have been doing a lot of thinking about the role of public relations in businesses and organisations. Is it the same as it was 10 or 20 years ago? What does it exist to achieve? How can it be the best? At the start there has to be the consideration of whether PR is […]

Break through the career dead-end

The debate about gender inequality within public relations has been taking place extensively over recent months and years. There have been lots of theories put forward about why women are not seen in management positions but are a significant group at entry level. I have my own views about it which was why an article […]

Does effective communication need big money?

The past 36 hours have shown how the world of communication is a vast thing that means different things to different people. At the same time as I was talking to people about how to make an impact with your communication when you have little or no budget, details of the £9m being spent on […]

Faster crisis, faster criticism

Crisis communication has changed. It has been evolving significantly in the past five years which seems to be linked to a few things including the developing technology. One of the key changes for me has been the speed by which people move through the stages of the crisis. Many years ago when people would have […]

The joy of public sector communication

I had a great opportunity tonight to talk about a subject I love – my work in public sector communication. The regularly weekly #commschat was given over to the discussion about what makes public sector communication different, challenging and enjoyable all at the same time. It was a fantastic opportunity to review what we deliver, […]

Time for politics

You can’t help but have noticed that we seem to be in the middle of a political frenzy. There is no way of escaping the debates, discussions and reports about politics that are filling the news programmes. The EU Referendum, Police and Crime Commissioner elections and other elections are all the focus of the media. […]

A place for media relations

The simple things in life are often the best. We are in a fast moving world where communication means we can all publish round-the-clock, and everyone can be a citizen journalist. Modern communicators focus on the changing world and can get fixated on new channels. Things are changing but some things also stay the same. […]

Communication in the boardroom

I was reading an interesting ‘open letter’ from communication professional Paul Masterman to local authority chief executives. The article outlined seven tips for communicating in 2016 but it was one particular point that I found particularly interesting. Paul’s point three is “Your Head of Communications should be in the room when you are making policy”. This […]

Do we value experience?

Tonight’s blog post came from a suggestion from my mum and of course who would go against a suggestion from their mum? I think it is borne from the fact she is reaching a milestone birthday this year (and I won’t mention which one!). In this fast world where things are not allowed to age […]