Rebel Ideas by Matthew Syed: A ‘must read’ for 2021

I’ve recommended this book to everyone. I recommended it on every social channel and to everyone I have spoken to. I even recommended before I finished it! It’s the best book I have read this year and it’s also the fifth book I have read in the last 6 months. It’s the book everyone in business should read. It’s […]

Finding calm in a global crisis

The world of work is not always local. Many organisations operate globally with head offices located in one country and satellite offices in others. Technology today means we are connected no matter what and since the beginning of the global pandemic, working anywhere (at home mainly) has been made possible because of the technology we […]

There is my truth, there is your truth, and there is fact

A few years ago, I was at lunch with a coach and we were chatting about experiences and interpretation of events. They used this example: If someone stands outside this restaurant with a clipboard and asks you questions about this lunch afterwards, you will have a very different version to me. Yet we are sharing […]

Is the focus on hybrid working a red herring for leaders?

In a recent Clubhouse chat I was co-moderating we talked about the leadership skills needed in a hybrid world. Since the pandemic hit there has been lots of chatter around the workplace, getting back to the office, and how it will work with some people at home and some in the physical office location. In […]

My first six weeks as CIPR president

It’s been a little over six weeks since I started the role of President for CIPR in 2020. When I pledged what I would do in my year I was clear about my focus on volunteers, members and professional conduct and we have kicked off the year with that in mind. When you become president […]

Why the new labour policy won’t help the employee voice

This week the Labour party announced plans to bring the employee voice into the Boardroom. Under Labour’s plans, all companies with a workforce of 250 or more, whether public or private, would be required by law to reserve at least one third of places at the boardroom table for employee representatives. While the theory is […]

The art of science and engagement in internal communication

We know that internal communicators are struggling to influence at the top, finding digital adoption hard across organisations and working with limited budgets. Some of the conversation we need to have are increasingly challenging and opinion or experience might not be enough to win your case. Last week, at the CIPR Northern Conference in Newcastle, […]

The Big Yak 2018 – what internal communicators are talking about

Last week I hosted The Big Yak with my fellow IC Crowd co-founders Rachel Miller and Dana Leeson. It was our fourth event and our biggest one yet with 160 internal communication professionals gathered together on a Saturday to set the agenda for the day ahead. These were the topics they chose to discuss and […]

Who is the best communicator in your business?

Communication – the key component to getting relationships right – is often taken for granted, yet frequently trips up organisations when it goes wrong. Given the evidence that it is the root cause of so much trouble (large and small), you might assume that most reasonably sized organisations would have an internal communications strategy in […]

Employee engagement isn’t about happiness, it’s about outcomes

Is employee engagement still on your agenda? A few weeks I blogged on AB thinks (for my client AB) about employee engagement and employee experience – here are my thoughts on how things have changed… Today commentators are using a new term – employee experience – described as the next competitive frontier for organisations. The […]