The Hidden Role Internal Communications Plays in Employee Experience

By James Scott, CEO, Thrive. As you’ve scrambled to respond to the pandemic at your organisation, have you given much thought as to what the employee experience has been? And whether or not it’s improved, remained the same, or actually worsened? COVID-19 has raised many concerns about our workplaces, from safety to technology to whether or […]

Want to monitor your employees? Guess what, you’re the problem!

By Gemma Storey. Someone’s PR team has been doing some good media relations work in the last few weeks. We’re seeing a lot of reporting about what tools and tactics some employers are using to monitor (or, you know, spy on) their shirking workforce. For example, there’s a tool called Sneek that takes pictures of employees […]

How to embrace the power of community to build your brand

By Darryl Sparey, MD and Co-founder of Hard Numbers. If 2020 has proven one thing, it’s that if you’re the leader of the free world, you probably aren’t wise to call the Coronavirus a ‘hoax’. But if it’s proved one other thing, it is the value of honest, direct communication with your customers, prospects and stakeholders; we all […]

It’s time to merge internal and external communications teams

By Bea Buckley. As professional communicators we all have to be agile; there’s nothing like a beautifully colour-coordinated plan being thrown out the window when a crisis or simply a change in direction comes along. But I believe it’s time for our agility to go further – we should be able to work in both […]

Get Internal Communications Heard in the Boardroom

Is the voice of your internal communications team heard right alongside the executives in strategic discussions? If not, it’s time to speak up. By James Scott, MD, Thrive. You know that internal communications serves a key function, and on some level, your executive team does, too. One study found that CEOs increasingly see communications as having […]

Firms to bolster internal comms efforts even as Covid-19 budget cuts bite

By Paul Williams, Head of Planning and Production, Speak Media. Comms leaders need to refocus their teams’ work on internal audiences to deal with the critical post-Covid challenge of keeping colleagues connected and engaged, even if they are located remotely or anxious about the future. A survey conducted by our team at Speak Media, in partnership with the PRCA, reveals […]

IC: The Secret Ingredient to a Thriving Post-COVID Business

By James Scott, CEO of Thrive. Internal communications (IC) teams haven’t always been given their due, but the events as of late have given them an opportunity to flex their muscles and demonstrate more than ever before their significance in the org chart. It’s not gone unnoticed by CEOs and other executives, who have been […]

Use video to prepare employees for their new workplace

By Alex Hughes, CEO and Co-founder, Binumi Pro. The return to the workplace may be a strange and concerning one for many of your staff members. As internal comms leaders, you have a responsibility to prepare people for the return in a way that not only reassures them, but also empowers them to take control of their […]

Employees: last line of cyber defence or the weakest link?

By Corinne Linskell. The combination of increasingly sophisticated cyber threats and the vast numbers of people working from home during this coronavirus era, means it has never been more critical to put people at the heart of keeping information safe. Information is a core asset of most organisations and employees, customers, clients, patients, regulators and […]

Time for a sense of perspective: Tell your leaders to take a break

By Simon Marshall, CEO at TBD Marketing. Over recent years, as a household, we’ve taken to paying tour guides rather than dashing through some cultural gem only to emerge into a bar quicker and none the wiser. It has transformed our experience of art and history and I wish I could awaken my younger self […]