Posted on
“The NHS will last as long as there are folk with the faith to fight for it.” Nye Bevan, founder of the NHS. #FuturePRoof edition three is a story of an NHS striving hard to modernise as it navigates through the toughest challenges of its lifetime, challenges that can only be overcome if it …
Posted on
We can all agree that we love and hate the NHS – we love it when their staff save our lives (they did save mine once), treat us with respect and dignity (it sometimes happens) and listen to what we have to say before they jump to conclusions (seldom happens). We also hate the NHS when we …
Posted on
There is no doubt that a crisis can bring reputational damage and clear costs to an organisation. But it can also bring benefits if the time can be taken to recognise them. The glare of the media and political spotlights often cause widespread panic. Sometimes this is well placed and organisations can do little more …
Posted on
With a year to go before the UK formally leaves the EU there is still a degree of clarity required on a plethora of matters from the Irish border to the rights of EU citizen’s in the UK, and everything in between highlighting that Brexit is not simply an issue that should sit with public …
Posted on
The Government Communication Service launched the Government Communication Plan 2018/19 here in London tonight (26/4). The plan is important because it outlines what communication professionals across Government will collectively deliver to support the Government. It will help them achieve the priority outcomes in the year ahead and is packed with advice and guidance all professional …
Posted on
“You can’t please everyone all the time. You’re not Nutella!” This motivational mantra was pinned to the desk of a former colleague and, putting aside those with nut allergies and the palm oil debate for one moment, I imagine Theresa May and her Brexit negotiating team are telling themselves something similar on a daily basis. …
Posted on
Protecting a reputation in the face of political and media scrutiny is a high-pressure business. Decisions taken can have long-term implications and often the line of least resistance, to make the whole issue go away, is used. But the consequences of this approach can be more damaging. Instead, think about staying strong and toughing it …
Posted on
PR and corporate communications recruitment firm VMA Group today published a new research report on ‘communicating in an integrated world’. I was privileged to be invited as a CIPR board member to sit on a panel to discuss its findings. I’d urge you to read the full The View report, but wanted to quickly share …
Posted on
The crown prince wants to transform Saudi Arabia’s image and attract Western funds with a series of outlandish PR plans. Can he succeed? By Elliot Wilson, Saudi Arabia has been in the news a lot recently. You may have noticed. Last year alone, it lifted a ban on women drivers and said its cinemas would …
Posted on
Is reputation management the most important thing in crisis communication or is it fixing the underlying issues? This was a question I was asked by someone I respect a lot, a former journalist, and I thought it deserved further exploration – something that we can all think about and try to answer. The view about …