Leadership, Courage, and Public Relations

Leadership and social purpose, taking others on a journey with you as their leader, making your team feel like they are all walking on cloud nine, and providing them with opportunities to develop and thrive are all the hype of the moment. However, what I very seldom see and hear/read about is the pre-requisite of …

Nine leadership lessons for communicators

Over time it seems that the term ‘leadership’ has become part of the jargon of middle management that infuriates so many comms people and leaves many thinking of a po-faced Ian Fletcher from W1A. However we shouldn’t make this mistake because if you look closely at every organisation you’ve worked in the difference between good …

The Uber problems of fast-growth startups

By Jacqueline Purcell Chart.PR Uber’s CEO just took an indefinite leave of absence after a long string of scandals. When a company is constantly in trouble, look at the leadership. Founder and co-founder companies seem to be especially prone to instability. Many get it right and become a shining example of innovation muddling through exponential growth …

Uber’s Very Bad Horrible String of Events

Uber is en route to a massive IPO. As the company gets closer to its destination, its once 5-star rating is rapidly diminishing. As a result, the company’s president, Jeff Jones, opened the Uber door and jumped out after only six months on the job. The list of recent offenses, not all incidents since its launch, …

What makes good public affairs advice?

Public affairs is often more art than science but good advice should be based on solid foundations. Some of these are political, others more about behaviours. But if they come together then you get the good advice. Public affairs is not all about connections or gut instinct. It is not necessary to be a political …

The 5 Ps of political engagement

Effective political engagement and public affairs can be full of difficult and challenging decisions but if you remember these five Ps then you will not go far wrong. There are, of course, no shortcuts to good public advice but we can all use some pointers and guides to help our thinking. These 5 Ps also …

Top 5 CEO public affairs mistakes

Leaders do not often suffer from a lack of self-confidence. Important in some leadership settings, that same trait can often lead to political and public affairs mistakes. Even very recent history is littered with the mistakes made by leaders whether that is off-the-cuff comments, arrogance in the face of political or media scrutiny, a failure …

Why is political risk on the rise?

2016 was full of political surprises, some more welcome than others. But more than merely being surprises, for many organisations the outcomes represented risk. Risk always needs to be managed to avoid devastating consequences. The role that public affairs plays in the risk management process should be substantial. It should help to identify potential risks …

‘Red, white and blue’: Just where is the government heading?

For a Government apparently not playing by the usual rules of the media, the Prime Minister’s comment that what she is looking for is a ‘red, white and blue Brexit’ seemed to show that communications are actually important. But what sits behind the government’s approach to policy and what does it mean for public affairs? …

The Think Tank Battle

The news that George Osborne has launched a think tank, the Northern Powerhouse Partnership, came with a media and commentary fanfare that few others enjoy. The think tank ‘market’ is increasingly crowded but the appetite for public affairs firms and their clients to work with them remains undiminished. But how do you choose who to …