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A smiling beauty-influencer holding up a make-up brush at the camera which is mounted on a ring-flash. The influencer is a black woman wearing a blue top, sat at a table on which there is placed other make-up accessories
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Friday 7th November 2025

Here's what beauty brands must demand from influencers

Audiences increasingly value transparency and relatability over perfection, so that means PR professionals insisting on authenticity over aesthetics

For beauty brands, influencer marketing has become a central pillar of communication and PR. Social media platforms offer unparalleled access to audiences, enabling brands to showcase products, demonstrate results, and engage in conversation. Yet amid the curated feeds and flawless visuals, one truth has emerged: aesthetics alone are no longer enough. Today, authenticity drives influence, credibility and long-term engagement.

Audiences, particularly in the beauty space, increasingly value transparency and relatability over perfection. Influencers who present a genuine perspective, share real experiences, and align with a brand’s values are far more effective than those whose content is purely aspirational. Beauty brands must adapt their influencer strategies to prioritise authenticity, recognising that trust and connection translate directly into measurable outcomes.

Aligning values and vision

Authenticity begins with alignment. A successful partnership requires that the influencer genuinely understands the brand’s message and mission. Audiences can quickly detect dissonance, and when influencers fail to reflect the values of the brand they promote, credibility is compromised.

For PR teams and marketers, this means investing time in selecting partners whose voice naturally complements the brand. By identifying influencers whose content, style, and audience align with core messaging, brands ensure that campaigns resonate meaningfully rather than simply reaching a large number of followers. Authentic alignment fosters trust, encourages engagement, and strengthens brand reputation over time.

Storytelling that connects

Beyond alignment, authenticity is expressed through storytelling. Influencers who share personal experiences, challenges, and insights create emotional connections that purely aesthetic content cannot achieve. Narratives that feel genuine encourage audiences to engage, comment, and share, amplifying the impact of campaigns beyond paid or owned channels.

Strategic PR can enhance these storytelling efforts by providing context, guidance, and messaging support. When influencer content is integrated with broader campaigns, brands can maintain consistent messaging while allowing the influencer’s authentic voice to shine. This synergy between influencer marketing and PR ensures that campaigns are both credible and strategically aligned.

Metrics that matter

Authenticity also affects how campaigns should be measured. Traditional metrics such as follower count, likes, or impressions may indicate reach, but they do not capture genuine engagement or trust. PR teams and marketers should prioritise indicators such as comments that reflect thoughtful interaction, shares, and click-through behaviour that demonstrates audience interest.

Measuring these deeper engagement metrics provides insight into the effectiveness of influencer partnerships and the degree to which campaigns influence perception and behaviour. Authentic content drives meaningful interactions, creating a foundation for long-term brand loyalty rather than short-term attention.

The role of transparency

Transparency is another critical component of authenticity. Audiences respond positively to influencers who disclose partnerships, share real results, and communicate openly about their experiences. For beauty brands, transparency not only protects credibility but also enhances digital PR by creating shareable content that is informative, trustworthy and aligned with consumer expectations.

Brands that encourage honest reviews and honest dialogue empower influencers to create content that feels real and relatable. This approach builds stronger relationships with both the influencer and their audience, resulting in campaigns that resonate across multiple touchpoints.

Integrating influencer strategy with PR

The most successful beauty campaigns integrate influencer marketing with broader PR initiatives. Influencers amplify earned media coverage, reinforce messaging from corporate communications and extend the reach of brand narratives. PR teams play a vital role in coordinating messaging, tracking outcomes and ensuring campaigns are strategically aligned with marketing objectives.

When influencers act as credible storytellers and PR provides strategic oversight, campaigns achieve both visibility and authority. This combination transforms influencer marketing from a transactional tactic into a strategic tool that strengthens brand perception and drives measurable impact.

Building long-term relationships

Authenticity also influences the longevity of influencer partnerships. Brands that prioritise genuine collaboration over transactional arrangements cultivate advocates rather than one-off promoters. Long-term relationships allow influencers to develop a deeper understanding of the brand, which translates into more credible content and stronger audience trust.

PR teams can support this process by maintaining ongoing engagement, providing feedback, and identifying opportunities for content evolution. By investing in enduring relationships, beauty brands create sustainable campaigns that extend beyond immediate product launches.

In the modern beauty market, aesthetics are no longer the primary driver of influence. Authenticity has become the currency that builds trust, credibility, and engagement. Influencers who align with brand values, tell genuine stories, and engage audiences thoughtfully are far more effective than those who rely solely on visual appeal.

For beauty brands, integrating influencer marketing with strategic PR ensures that messaging remains consistent, credible, and impactful. By focusing on authenticity, transparency and meaningful engagement, brands can maximise the value of influencer partnerships, strengthen audience relationships and achieve measurable results that endure beyond a single campaign.

The future of influencer-driven PR in the beauty industry depends on prioritising real experiences over perfection, proving that authenticity will always outperform aesthetics when it comes to building trust and lasting influence.

Matthew Caiola is the CEO of 5WPR, one of the top 10 independently owned PR firms in the US, overseeing its corporate, technology, and digital divisions. Under his leadership, 5W has earned numerous accolades, including Inc.Magazine’s Best Workplaces, a Top 50 Global PR Agency by PRovoke Media, and several American Business Awards. Recently, Matt was honoured as Communications and PR Executive of the Year by the American Business Association and listed among PRDaily’s Top Communicators of the Year.